YOU HAVE QUESTIONS, WE HAVE ANSWERS | FAQ
Welcome to Reverie Boutique’s FAQ page! We’re covering our most asked questions in the list below.
If your question didn’t make the list, please reach out to us at email@example.com or through Facebook Messenger and we will answer your question within 24 business hours. If you’re looking for more information about sizing or shipping, please visit our Shipping FAQ and our Fit Notes/Size Guide on our product pages.
DO YOUR ITEMS RUN TRUE TO SIZE?
YES! All of our items fit true to size, unless otherwise specified in the product description. We are not just a boutique, but also a styling service. If you are unsure of what size to order, please reach out to us via e-mail or Facebook Messenger and we will help you choose the right size!
WHY DON'T YOU OFFER MORE SIZES?
We would LOVE to offer more sizes and as we grow we will have the opportunity to do so. In the meantime, if you see a style you like and it does not come in your size, please send us an email to firstname.lastname@example.org.
ARE YOU A REAL BOUTIQUE?
Yes! We are a small business that launched in November, 2017 in the western foothills of Virginia's Blue Ridge Mountains. We are constantly researching trends and work hard to choose unique, quality, affordable styles especially for you! We fulfill and ship every item from our storeroom. We operate like a traditional boutique in an untraditional boutique setting – online!
DO YOU HAVE A STOREFRONT?
We are currently only online, but do have plans underway to open a storefront. Stay tuned!
WHEN WILL ITEMS IN ‘SNEAK PEAKS’ BE AVAILABLE TO ORDER?
If you have joined our rewards program, Reverie Insiders, then you will have seen us post “sneak peaks” of our styles. These pieces are posted for Insiders at least 2-days before they appear on our website for the general public. Interested in learning more about our Reverie Insiders program? Click here.
HOW OFTEN ARE ITEMS RESTOCKED?
More often than not, we do not restock; therefore, if you see a style you like, be sure you order it! This allows us to constantly bring in fresh pieces and give everyone a little something unique.
WHAT CAN I GET ON A BUDGET?
Reverie Boutique was created by a girl on a budget for girls on a budget. We do not sell anything for more than $50. If you are still looking for a little something extra, make sure to check out our SALE page and join Reverie Insiders for extra discounts!
WHAT DOES "PRE-ORDER" MEAN?
If an item is shown as "pre-order" it means that we have not yet received the item in our store, but we are able to offer it to you early. This comes in handy when you want to make sure you receive an item in your size BEFORE it is out of stock! Just be sure to note that delivery times are longer for pre-orders, so don't order from this section of the website if you have a deadline to meet.
DO YOU SHIP TO MY STATE?
We ship to every state in the USA. Unfortunately, we do not yet offer to ship to any other countries at this time.
HAVE A QUESTION YOU DON’T SEE HERE?
Please check our Shipping FAQ and our Fit Notes/Size Guide to find more answers. If you still want to talk to someone on our team, reach out to us with questions today. You can email us at email@example.com.